Shipping Policy

Carriers

DPD and UPS deliver standard parcels to Ireland, the EU and the UK. Oversized or palletised items go by third-party hauliers and cannot be tracked in the same way as parcels. In the Dublin area our own team sometimes delivers in person, and some DPD depots may ask you to collect very heavy items.

Delivery times (business days, Mon–Fri, excluding Irish public holidays)

• Republic of Ireland: 1–3 business days.
• Mainland UK: 3–7 business days. Remote areas and islands are not guaranteed and customs may cause delays.
• Northern Ireland: under 25 kg gross, 1–3 business days via DPD; over 25 kg, 7–10 business days by pallet.
• Mainland Europe: 7–10 business days depending on destination. Some European orders may ship from a warehouse in Poland.

Orders placed after 5pm on a weekday, or at any time on weekends or Irish public holidays, are treated as received at 10am the next business day. Pre-order items (including e-bikes) fall outside these timelines and cannot be cancelled once placed.

Costs

• Mainland UK: checkout prices include customs duty, taxes and VAT.
• Northern Ireland: oversize orders add a £49 pallet delivery fee at checkout; no customs duties or VAT apply.
• Mainland Europe: standard fee €59, which may vary for remote regions, islands or oversized items. The fee at checkout applies.

Other notes

• Click and collect requires the cardholder to show the card used for the purchase.
• Orders suspected of fraud may be withheld under our Anti-Fraud Policy.
• Scooter and e-bike packaging is clearly marked, so gift buyers may prefer a different delivery address.

Delivery queries: locoscooter@outlook.com · +353 1 524 2062.

Summary of the terms published on locoscooters.ie. Check the original for exact legal wording.