Repairs Terms & Conditions

Inspection & Quotes

We reserve the right to decline a repair at the point of check-in. There are certain scooters and bikes that we do not service, and we may refuse a repair without providing a reason. Repairs may also be declined if the item has been previously worked on elsewhere, or if it is presented with parts already removed.

Booking Deposit

A €80 non-refundable booking deposit is required for all non-warranty repairs, payable at the time of check-in or when booking a repair for a future date.

• This deposit is credited toward your final bill
• If you choose not to proceed with a quotation, or if the item is deemed unrepairable or uneconomical to repair, the €80 will be retained to cover time spent diagnosing the issue

€80 is our minimum service fee for all non-warranty repairs (excluding punctures).

Repair Authorisation & Quotes

We only issue a quotation where the cost of repair exceeds €120. By checking your item into our repair centre, you are deemed to have authorised any repair work up to and including €120 without further approval.

Abandoned Items Policy

Once notified that your item is ready for collection, it must be collected within 7 days.

• Days 1–7: Transferred to off-site storage at €10 per day
• Days 8–21: Storage fee increases to €15 per day
• After 28 days: The item will be considered abandoned and may be disposed of

Repair Warranty

• 12-month warranty on parts supplied
• 30-day warranty on labour
• No warranty on wear-and-tear items (tyres, tubes, brake pads, discs, cables)

Warranty Repairs

If your item is under warranty, you must inform us at check-in. Proof of purchase is required. Warranties are not transferable between owners. Unless explicitly waterproof, water damage voids the warranty in full.

Keys & NFC Cards

If your scooter or bike requires a key or NFC card to power on, this must be provided at check-in. We cannot accept items without the required key or card.

By checking in your item, you confirm that you have read, understood, and agreed to these terms and conditions.